Very easy transaction and experience. Shopped there since 1998. Always appreciate the support.

I had a wonderful experience purchasing my 2026 Cadillac Escalade. The team at Smail Cadillac did a wonderful job my salesman Billy what a gentleman. I got a great deal on my car. The whole experience was just a pleasure. I will definitely be purchasing All of my future cars from The Smail Auto group. It's a wonderful family owned and operated business. I highly recommend them! R.

My experience at Smail Auto went very well. I was looking to trade my Cadillac for a new 2026 XT5. My sales representative, Bill C., was extremely helpful in finding the car I was looking for and making the trade/ buying experience go very smoothly.

Listened to our wants, spent the time with us needed to help make our decision. Ask for Micheal B. He was very helpful.

Called and registered a used vehicle low mileage salesman texted me 10 vehicle in which I was looking for and highlighted 5 that seem to be extra value. Set appointment up drove 2 really liked the GMC Terrian didn't need to go any further

Mike and Chad were very helpful during the entire process of buying my vehicle. Mike was very informative and answered any questions I had.

For the first time I opted to buy two vehicles at the same time. Given such a considerable purchase I was hoping to deal with a sales associate that I felt was knowledgeable and trustworthy. In Bill Campana I feel I had that person. Bill worked with my wife and I finding the two vehicles we wanted and making a deal that we found acceptable. Upon delivery of our two new Terrain Denalis, Bill spent the time necessary to educate us on the considerable amount of new technology available in the new SUVS. After a month and half we are extremely pleased with our Terrain Denalis. The GMC Bud Smail dealership has been an outstanding purchasing experience.

I needed a truck. My long-time dealer could or would not get me one. Smail came thru with an excellent deal.

First Time customer at Smail Automotive and purchased a new 2026 GMC Canyon. First off walking into the dealership we were greeted and welcomed by receptionist. We were directed to Lance Wingard to help with our selection of this new vehicle. Lance did an excellent job at guiding us through all the details about the vehicle. We were very comfortable working with him. Lance introduced us to members of the Smail team we would be working with to complete are deal and all were very knowledgeable, and friendly. This was a very pleasant buying experience and look forward to service at Smails when needed.

Was very efficient and was timely.

They always are very efficient, courteous and well knowledgeable. Especially Devon he’s my guy

I had a very disappointing experience with this dealership. After only 13,000 miles, I was told my 2025 Buick Enclave needed a completely new transmission—something that should never happen so early in a car’s life. While I understand that mechanical issues can arise, the way this situation was handled made it far worse. The repair process took nearly two months, which is an incredibly long time to be without my vehicle. During that time, the only accommodation offered was a loaner car that didn’t come close to matching the quality, features, or value of the vehicle I purchased. For a major issue like this, I expected better support, communication, and some form of goodwill for the inconvenience. Overall, the lack of urgency, minimal effort to make things right, and poor customer care left me extremely frustrated based on my experience.

I have bought my last 4 cars there as well as my husband buying his first truck from Smail. As always a nice, clean organized dealership.